Glow Pass – Privacy Commitment

Last Revised: January 5, 2026

Developer: CRISTO
Contact: cristo.radani@gmail.com

We Respect Your Privacy

At Glow Pass, we understand that a great game should also come with peace of mind. This Privacy Commitment outlines how your information is collected, used, and protected when you enjoy our mobile game.

By using Glow Pass, you consent to this policy. If you do not agree, please discontinue use of the app.

Information We Collect

• Gameplay & User Activity
  Player ID: An in-game identifier used to save progress and personalize experience. No device-linked ID is created.
  Activity Logs: Time spent, actions taken in-game, and in-app purchases.
• Technical Logs & App Performance
  Crash Reports: Info like OS version, device model, and app version if a crash occurs.
  Session Details: Duration, interaction frequency, and system performance data.
• Device-Level Metadata
  Non-Personal Info: Screen size, device language, region, and other general system information.

Why We Use This Data

• Maintain App Functionality: Identify bugs, crashes, and ensure smooth performance.
• Enhance Player Experience: Understand gameplay behavior to improve design and flow.
• Protect Against Abuse: Detect fraudulent behavior or unauthorized access.
• Comply With Law: Provide data if requested under lawful circumstances.

Data Sharing – Minimal & Controlled

We never sell your personal data. Limited sharing occurs only when necessary:

• Analytics Services: We use tools (e.g., Google Analytics) to study general usage trends.
• Legal Authorities: If required by legal processes such as court orders or investigations.

All third parties we work with are contractually required to uphold data confidentiality and security.

Security Measures

• Encryption Standards: All data transmissions and storage are encrypted.
• Internal Access Restrictions: Only essential technical staff may access sensitive data.
• Regular Reviews: We perform periodic checks to patch vulnerabilities.

⚠️ No system is invulnerable. Protect your personal device with strong passwords and up-to-date software.

Children's Privacy

Glow Pass is not designed for users under 16. If we become aware of accidental data collection from minors, we will delete such data upon request. Please contact us if needed.

Your Rights as a User

You may request:

• Access to Data: Find out what information we hold about you.
• Correction: Update any outdated or incorrect data.

To make a request, email cristo.radani@gmail.com. We respond within 14 business days.

Data Retention Policy

• Active Players: Data is stored during use and up to 12 months after inactivity.
• Crash Logs: Automatically deleted within 30 days unless needed for diagnostics.

Policy Changes

If this policy is updated, we’ll let you know via:

• In-Game Notifications: A message will appear upon your next launch of the app.

Continued use of Glow Pass means you accept any changes made.

Links to External Sites

Glow Pass may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before interacting.

Questions or Concerns?

Contact CRISTO at cristo.radani@gmail.com for any privacy-related questions. We’re here to assist.

By using Glow Pass, you acknowledge and agree to the terms of this Privacy Commitment.